Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • PayPal

Most pre-paid credit and gift cards from Visa, MasterCard, American Express, Discover, and JCB are also accepted.

Payment Terms
For in stock products, payment is due at the time of purchase. For back-orders, payment is due when the product has arrived at our warehouse and is available to ship. If payment fails we may contact you to update your billing information. If no response withing five (5) days of nonpayment your order may be canceled.

International Payments
We accept orders from most anywhere in the world. All payments must be made in United States Dollars. Your credit card company converts your currency to USD at the time of purchase using the current currency exchange rate. We do not control the exchange rate, nor any foreign transaction fees your issuing bank may charge.

Store Credit & Gift Balances
We also offer gift balances and store credit as a payment method. You can purchases and gift store credit in the form of store credit from our "Gift Card" page. When money is due to you from cancellations or returns, you typically are given the option to have your original payment method refunded or receive the refund instantly in store credit. For more on this please see our Refund Policy.

You can check your store credit balance by logging into “My Account”. Any available store credit will automatically be applied to your next in-stock purchase. You can choose to not use your saved balance if you wish.

Payment Verification
Every payment goes through a rigorous verification process to detect potential fraud. As one of our verification steps we may authorize your card for a small amount and ask you to verify the amount before we accept payment. This authorization is not a charge, but the bank may hold the authorized funds as unavailable until the authorization expires.

Resolving a Declined Payment
During the payment verification process we may decline your payment and ask you to resubmit your billing information and card details so it matches what your credit card company has on file. In some situations we may just ask you to use a different form of payment. At this point no transaction has been attempted on your credit card.

Once your payment has passed the verification process, we will attempt to charge your credit card. If the sale is declined, you may need to contact your credit card company or bank to resolve the problem. Once you have determined the problem, log into "My Account" on site and resubmit your payment details so we can process your order.

Credit Card Security
We work diligently to protect your data and keep it confidential. To ensure the utmost security, our servers never store or transmit any credit card data. When you enter a credit card on our website, it is encrypted and sent directly from your browser to our payment processor, who then sends us a token which we reference for future transactions. The token is meaningless to any outside party.

We partner with a large, well-respected hosted eCommerce provider and payment processor which are both fully PCI compliant. At no time does any employee of have access to your full credit card details. Details we do store, such as the credit card last 4 digits, are encrypted and protected with industry standards.

Unknown Credit Card charges
If you don’t recognize a charge from on your credit card or PayPal account there may be several reasons:

  • charges may appear as "TierFive" when payments are processed by our parent company.
  • We may have performed an authorization for a small amount as part of our payment verification process. This authorization will expire and no money is removed from your account.
  • An order was placed by a family member, friend, or co-worker with access to your credit card.
  • Additional cards are associated with the credit or debit account.

If you have any questions please contact us first, rather than filing a chargeback with your credit card company.
Creation date: 7/12/2018 4:51 PM admin      Updated: 7/12/2018 4:58 PM admin